Hamilton Honda

Absolutely would not recommend buying a car from this dealership especially if you are out of state. I was looking to purchase a Tesla model 3 performance and I was ready to purchase with a pre-approval from my bank. My fiancé first spoke with Paul Ezeuka with myself there and he was extremely unprofessional. He asked Paul to send him a video of the car showing any minor imperfections or anything we needed to know about the car and he refused. We spoke to many other dealerships throughout the country who jumped at the chance to send us a full in depth video of the car I was interested in. There was a large dent in the back of the car which they said would be fixed before pick up but they weren’t sure if it had already been fixed or not. I live out of state so I wanted to put a deposit on the car before purchasing a flight there and they refused. I then tried to work with their sister company driveway who agreed to a deposit but wanted my bank to give them money for the car before putting any paperwork in the banks name. Of course my bank refused and driveway used that to try to get me to finance with them instead. I ended up purchasing the exact same car, less mileage and no dent from another dealership and had the deal closed in less than 24 hours.

I had an incredibly frustrating and unprofessional experience at this dealership, specifically with a salesman named Paul Ezeuka. From the start, Paul was completely dismissive of my requests. When I asked for pictures of the vehicle I was interested in, he flat-out refused to send them. When I realized he was unwilling to help me purchase the vehicle, I requested to be transferred to another salesperson, which he also refused to do.To make matters worse, I spoke with a sales manager who refused to give me his actual name, insistently telling me to only refer to him as "M." The entire interaction was sketchy, hostile, and utterly unprofessional. They clearly do not want to sell cars or treat customers with basic respect. Save yourself the headache and go elsewhere.

Ramesh and the overall team are great. We moved from an older lease into a new lease on a 2027 Honda HR-V. Ramesh made the process so easy and chill, and answered all our questions. The team did all they can to make it as quick and smooth in transferring the insurance, getting the plates, and setting us up with all the paperwork. Thanks for all these years of great support!

Pete at Hamilton honda is the best! He helped me just buy my first car!

Absolutely terrible experience. Complete disregard for customer’s time and travel. I live in PA and had been speaking to a salesperson for two days over email about an available vehicle. We finally got to a point in the conversation where I felt comfortable making the drive out to view the car and close the deal if everything checked out. I make the hour and a half drive after making an appointment with Amber. I arrive and no sales people are available. After waiting for 20 minutes, another salesperson says “sorry bad news, the vehicle sold 15 minutes ago”. Are you kidding me? And the sorry excuse of “we’re a first come first serve dealer”. Zero respect for my time wasted negotiating and driving out. Never was I offered the option to place a hold or deposit of any kind either. Thank you for wasting my time on a 3 hour round trip drive. Disgraceful.

In December of 2024 I purchased a 2019 Hyundai Santa Fe from the Hamilton Honda location that was acquired by Lithia/Driveway Finance. From the date of purchase, the air wasn't getting completely cold but since it was winter it was as major at the time. By February 2025, if the truck was idle it would overheat and several pictures were sent to the dealership. The full warranty contract was never provided but by June 2025 they serviced the car and after days states problems were fixed. Not even a week later, all of the problems still existed. Several messages were sent and no resolution given. Meanwhile my truck was getting worse and worse. I began emailing the Internet Sales contact. Finally after many emails I received a phone call from Hamilton Honda June of 2026 and was told the matter would be discussed with a Service Manager and someone would get back to me. As of today, my car is hazardous. For over a year I have emailed the dealership and they brought my truck in finally around Jul/August 2025 and immediately after pickup the initial problems were still there. For 12 months since then my car has deteriorated no follow up from Hamilton Honda.

In December of 2024 I purchased a 2019 Hyundai Santa Fe from the Hamilton Honda location that was acquired by Lithia/Driveway Finance. From the date of purchase, the air wasn't getting completely cold but since it was winter it wasn't as major at the time. By February 2025, if the truck was idle it would overheat and several pictures were sent to the dealership. The full warranty contract was never provided but by June/July 2025 they serviced the car and after days with them, they stated the air and overheating problems were fixed. Not even a week later, all of the problems still existed. Several messages were sent and no resolution given. Meanwhile my truck was getting worse and worse. I began emailing the Internet Sales contact. Finally after many emails I received a phone call from Hamilton Honda June of 2026 and was told the matter would be discussed with a Service Manager and someone would get back to me. As of today, my car is hazard and this past weekend in the heat anyone who had to be in my truck suffered because the issue at purchase was never ever fixed.

Llegue conduciondo mi vehiculo para hacerle un checkeo y termine si vehiculo , me dañaron mi motor alegadamente dice Que lo llebaron a corer y el carro Cuando me lo entregaron n se podia mover, tube Que buscar ayuda para llebarmelo por Que ello aparte Que lo Delton inutil nisiquiera se ofresieron ayudarme . Busque ayuda en la manager general y Ella fue muy unprofessional , paraticamente degrado mi vehicle como basura y yo solo esxiji Que me reponiera mi vehiculo como yo se lo entregue . Ahora n tengo vehiculo . Segun el diacnotico el carro se le daño el motor por una fuja, el mechanic dijo Que el carro corina bien y Que derepente se daño y punto

I would give them a zero, if I could. There leasing options are a scam. They offered me a great deal, and just to avoid any hassles, I got in writing. However when we went over to close the deal, the finance team mentioned that they made a mistake, and started sharing completely different and expensive options. I think they just try to lure you in by offering these deals and then try to get you

I completely defended by visiting Hamilton Honda and they feel like customers are wasting hamilton Mondays time for looking the cars.